This page explains in plain English how your personal data is collected, stored, shared, and protected on Galabet — and what rights you have. We believe transparency is the foundation of trust.
Last Updated: 1 January 2026
How Galabet Keeps Your Data Safe — Six Core Principles
Your name, phone number, email, and KYC documents are all stored on servers protected by AES-256 encryption. General staff cannot access this information.
Galabet never sells your personal information to advertisers or any other companies. This is against our business principles — and we hold firm on that.
You can view, correct, or request deletion of your personal data at any time. Galabet responds within 48 hours.
Information about which games you've played or which matches you've placed bets on is never shared with any third party or government authority, except where required by law.
Third-party cybersecurity experts regularly audit Galabet's data protection systems. Any vulnerabilities identified are addressed immediately.
Galabet complies with the European GDPR and international data protection regulations. We uphold the highest global standards to keep your information secure.
When you create an account and use Galabet's services, some information naturally needs to be collected. We only gather what is strictly necessary — we have no interest in collecting data beyond that.
Full name, date of birth, and nationality. Collected directly from you at the time of registration.
Mobile number, email address, and residential address. Used for account verification and communication.
Payment method details (bKash number, last 4 digits of bank account number). Full card numbers or PINs are never stored.
Login times, device type, and IP address. Used for security and fraud prevention purposes.
Automatic Collection: When you use the Galabet website or app, certain technical information is collected automatically — such as your browser type, screen size, and time spent on each page. This data does not personally identify you; it is used solely to improve the platform.
Galabet uses your data only for specific, defined purposes. Each purpose is clearly outlined below:
Galabet never uses your information beyond what is needed for account management or legal compliance. You can opt out of marketing emails or SMS at any time.
Galabet does not sell your data. However, limited information is shared with trusted partners as necessary to keep our services running:
Important: All of the above partners are bound by Galabet's data privacy agreements. They may only use the information for its designated purpose and are not permitted to share it elsewhere.
For international data transfers, Galabet ensures that the destination country has adequate data protection laws in place, or that additional contractual safeguards have been applied.
Galabet's website and app use cookies — small text files stored in your browser that help the platform recognize you.
| Cookie Type | Purpose | Validity | Status |
|---|---|---|---|
| Essential Cookies | Maintaining login sessions, security tokens | Cleared at end of session | Essential |
| Preference Cookies | Remembering language, theme & layout preferences | 1 Year | Optional |
| Analytics Cookies | Page view counts — used to improve the platform | 6 months | Optional |
| Security Cookie | Protection against CSRF attacks and detection of suspicious login activity | 30 Days | Essential |
You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect how Galabet functions.
KYC (Know Your Customer) verification is mandatory at Galabet before any withdrawal. This isn't our preference — it's a requirement under international anti-money laundering laws. We understand it can feel like a hassle, so we've done our best to make the process as straightforward as possible.
What is typically required for KYC:
Submitted documents are stored on Galabet's encrypted servers. Only trained compliance staff have access to these documents, and they operate under strict confidentiality agreements.
What happens after KYC is completed? Once verification is complete, your account receives a "Verified" badge, your withdrawal limits increase, and you become eligible for select exclusive promotions. The process is completed within 48 hours.
Galabet does not retain any data longer than necessary. Retention periods are determined by the type of data and applicable legal requirements:
Once the designated retention period expires, data is automatically deleted through secure methods. If any data needs to be kept beyond the specified period, you will be notified separately.
You have certain fundamental rights over your personal data, and Galabet is committed to upholding them:
You can request to see what information we hold about you. Galabet will generate a complete data report for you.
If any of your information is incorrect, you can request a correction. Contact support and the update will be made within 48 hours.
When closing your account, you may request the deletion of your personal data — any data held beyond legal obligations will be erased.
You can request a download of your data in a machine-readable format (JSON or CSV).
You can request that your data be used only for specific purposes — for example, opting out of marketing emails.
If you believe a data protection breach has occurred, you may first raise it with Galabet, and if unresolved, escalate the matter to the relevant data protection authority.
To exercise any of these rights, email support@galabet-baji.com or reach us via live chat. Galabet responds within 48 hours.
Galabet strictly does not provide services to anyone under the age of 18. Age is verified at registration, and KYC is used to confirm age if there is any doubt.
If a minor has accidentally created an account and a parent or guardian notifies us, Galabet will immediately close the account and arrange to refund any deposited funds.
A Note for Parents: If you suspect your child is using Galabet, contact support@galabet-baji.com immediately. Subject to verification, the account will be closed and appropriate action will be taken.
Galabet updates this Privacy Policy when necessary. For significant changes, registered users will be notified in advance by email, and the "Last Updated" date at the top of the page will be revised accordingly.
For minor updates, only this page will be revised. It is good practice to check this page from time to time.
Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
For any questions, requests, or complaints regarding this Privacy Policy, please contact our dedicated data protection team directly:
Your privacy is our priority. If you have any concerns, please don't hesitate to reach out — we're always here to help.
At Galabet, every transaction, every game session, and all your personal information are protected with AES-256 encryption. Your data is never sold to third parties. You have full control over your data — you can request to view, correct, or delete it at any time. For more details, Terms & Conditions Read more.
Everything You Want to Know About KYC Verification & Account Locks
Your data is protected and your transactions are secure at Galabet. Register today and claim a 150% welcome bonus on your first deposit.